Spend Management.

Mobility represents one of the most unpredictable costs organizations struggle to effectively manage.

Do you have control over your mobile costs?

Our mobile expenses have spiked, and we don’t know why.
How can we be sure we are up to date on the latest carrier plans?
We are unable to allocate mobile costs to the appropriate business units, departments or individuals.

Managing the complexities of your mobile spend is a full-time job. In a world of multiple carriers, and rapidly changing devices and platforms, Vox Mobile has the systems and expertise to proactively manage your mobility spend.   

Our Spend Management services go beyond the typical TEM software solution. We provide complete spend visibility and analysis, make continuous optimization recommendations, and implement the needed changes. You’ll see measurable savings and understand how to plan for what’s ahead. Now that’s predictable.

Lack of visibility and time is costing your organization dearly in mobile costs – until now.

Going beyond the typical Telecom Expense Management solutions, our experience, our people and the analysis of your expenditures, usage trends and carrier contracts allows us to deliver outcomes - versus the traditional approach of presenting you with data that you still have to decipher. 

Key Capabilities: 
  • In-depth visibility and billing analysis across all carriers and suppliers 
  • Usage trend analysis 
  • Complete visibility to carrier charges distributed to the right management levels within your organization 
  • Monthly business analysis and optimization recommendations
  • Implementation of any changes with your carriers to save you time and reduce costs
  • Organizational cost allocations with an AP file in your format
  • Easy to read, actionable reporting on key cost control targets (i.e. zero use lines,  international usage, data buffer and more)
  • Dedicated subject matter experts that stay up-to-date on carrier offerings, guaranteeing you the most beneficial plans for your environment
  • Carrier contract compliance tracking 

Let's talk details.

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Operations Management Resources

Valuable mobility content, events and news.

There are many answers to offer, some that you’ve heard ad nauseam (“it’s cheaper”, “we’re the experts”, or “mobility is not what you’re best at doing”) and others you may not have considered (“separating yourself from other companies”, “having a mobility subject matter expert at your beck and call”, and “affords you the ability to implement new technology quickly”).

IT outsourcing goes through phases like fashion.  Some will swear by outsourcing, while others remain certain that insourcing is the only way to go, but the prevailing winds shift year by year. For most of IT services, of course, a learned, experienced professional knows that the answer to the outsourcing question tends to be “it depends.” The context of the current moment and the focus of the organization will change over time and will make one or the other more advisable.

Congratulations! You’ve made the impactful decision to incorporate self-service into your company’s support model. I previously touched on the pros and cons of self service in last month’s blog, now it’s time to walk through some top strategies to consider when rolling out your self-service program. I’ve group them into the below 4 categories.